FAQs
General FAQs
SpectraGraphics does not require minimum order purchases. Digital printing has dramatically reduced the amount of press setup required for a run. However there is a fixed minimum amount of time and material on any printing press so label unit costs increase exponentially as order quantity decreases.
Art FAQs
When you receive a proof from us, you may notice a red and/or blue line, these lines will not print. The red line is called a Die Line and it tells our machine where you want the design to be cut. The blue line is called a “bleed line” and shows the amount of space needed for a background color graphic that extends to the edge of the finished material. This helps to counter any slight movement on press.
Accounting FAQs
SpectraGraphics accepts ACH, Check and Credit Card/Debit Card as a form of payment. Credit Card/Debit Card payments do have a 3.5% Fee added at time of payment and can be accessed through our Payment Portal. For any other billing questions please contact your dedicated sales representative or contact our billing department at: accounting@spectragraphics.com.
Still have a questions?
We’ll be happy to assist wherever we can. For the quickest response, contact us using our form, or call 913-888-6828 during business hours (Monday-Friday, 7:00A.M to 4:00pm CST).